Privacy Policy

(Articles 8, 13, 14 and 21 of General Data Protection Regulation – GDPR)

Your privacy is important to us.

This privacy notice explains how we use the personal information we collect about you when you use this Website.

About this Privacy Policy

ZenSenses respects your preferences regarding the collection and use of your Personal Data.

“Personal Data” means information relating to an identified or identifiable natural person (“Data Owner”); an identifiable person is considered to be identifiable, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers by electronic means or to one or more specific elements of the identifier. physical, genetic, mental, economic, cultural or social identity of that natural person.

ZenSenses respects your preferences regarding the processing of Personal Data that we collect. This Policy allows you to know how ZenSenses collects and uses your Personal Data, how you can control its use and describes our practices with respect to the information collected.

The Communication Channels may provide links to other platforms not belonging to ZenSenses. We encourage you to check the privacy policies of these websites, services, social networks, or applications before providing your Personal Information.

What information do we collect about you?

We collect information about you when you place an order to purchase products or services. We also collect information when you voluntarily fill out questionnaires, use the chat tool, participate in competitions, provide feedback, subscribe to newsletters or feeds, call or write to us.
Personal data collected are those necessary for the purpose for which you contacted us, dealing in this area with data such as name, address, telephone number, e-mail address, subject, NIF (in the case of a commercial transaction) and the identification document (in the case of the exercise of a right). By making your personal data available, you are authorizing the collection, use and disclosure of the same in accordance with the rules defined herein.
We ask you not to disclose or share with ZenSenses any sensitive personal information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data, health or data relating to sexual life or sexual orientation.
The information on use of the website is collected using cookies, but does not specifically identify you, and may either collect the following data:

  • IP adress.
  • Geographic location.
  • Information about the device that is accessing the website, namely browser type and version, operating system, screen resolution, preferred language, information contained in the HTTP headers and agent version.
  • The search engine you used to locate and access the website.
  • Date and time of activity on the website, as well as web pages and contents visited and clicked.

It should be noted that this usage information does not deliberately identify you and if you are uniquely identified, it will be anonymised immediately.

By giving information you are giving your informed and unequivocal consent to the processing of the data concerning you in an automated manner.

Some of the data requested are mandatory, and they are identified, and the lack or inaccuracy of the answers given may compromise the service provided.

How do we use information about you?

The data collected is used to process your request, manage your account and, if you agree, send you by e-mail information about other products and services that we think may be of interest to you.

We use the information collected from the website to personalize your next visits to our website.

ZenSenses does not share your information for marketing campaigns with any other company nor does it transfer your Personal Data to a third country.

Although the information provided is generally treated as private in ZenSenses, the data collected will be used in accordance with the personal data protection regulations throughout the treatment process; however, it may be necessary to transfer Personal Data privately to other bodies, in particular the judicial one, and in processing your request, we may send your data to and also use information from credit agencies and fraud prevention.

You have the right to complain to a European Union Monitoring Authority regarding the protection of your Personal Data. ZenSenses will cooperate with the Control Authority by providing all the information requested by it in the exercise of its powers.

The information collected on this website does not involve automated decision making, including profiling.

No comparisons, interconnections or any other way of interrelating registered information are made on this website.

ZenSenses only accepts registrations from users who are at least 16 years of age. The ZenSenses Communication Channels are not intended for underage users. If you know of a record made by a minor, please let us know about this in order to immediately remove the record from it.

The recipients or categories of recipients of your Personal Data depending on the contact tool you use are the Marketing and Communication, Commercial and Technical Support departments. We will share your personal information with your consent or, as necessary, to complete any transaction or provide any service you have requested. We also share data with affiliates controlled by ZenSenses; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our services; and to protect the rights of property or ZenSenses.


We would like to send you information about ZenSenses products and services that may be of interest to you. If you gave your consent previously you can always choose to cancel the subscription. You have the right at any time to not allow to be contacted for marketing campaigns by clicking HERE.

Access and correction of your information

We want to be sure of the accuracy and reliability of the information we hold about you.

We rely on the User to provide us with accurate and complete information and to update the data in relation to any change in the information provided.

The User has the right to withdraw his consent at any time without compromising the legality of the treatment made on the basis of the previously given consent and the right to ask ZenSenses for access to Personal Data concerning him, as well as his rectification or removal thereof, and the limitation of the treatment with respect to the User, or the right to object to the treatment, as well as the right to portability of the data.

The Personal Data necessary for the execution of the contract in which the User is a party, in order to comply with the legal obligations to which the Controller is subject and those necessary for the legitimate interests pursued by ZenSenses are not included in the previous point.

Without prejudice to legal or regulatory provisions to the contrary, Personal Data will be kept only for the minimum period necessary for the purposes that led to its collection or subsequent processing after which they are eliminated or if it is in the interest of ZenSenses processed for statistical purposes, anonymised, and it is not possible to identify the Card Holder.

The subsequent processing of the Personal Data for a purpose other than that for which the data has been collected is not consented to, prior to such treatment the Data Provider provides the Data Owner with information on that purpose and any other relevant information.

You have the right to request a copy of the information we have about you. If you wish to request a partial or total copy of the information retained about you by ZenSenses you can do so through the email: info@zensenses.org.

If the requests presented by the User are manifestly unfounded or excessive, in particular because of their repetitive nature, ZenSenses, under the current legal framework, may require the payment of a reasonable fee taking into account the administrative costs of providing the information or of the communication, or of taking the requested measures or refusing to comply with the request.


These are small text files stored on your computer that collect information about your device and information about your usage experience. This information is used to record the number of visits made and compile statistical information about the activity of the website.

Types of Cookies depending on the entity that manages them:

  • Own Cookies: A cookie managed by this domain / website.
  • Third party cookies: A cookie managed by another domain / website.
  • Persistent Cookies: Cookie information is permanently stored on your device.
  • Session Cookies: The cookie information is not permanently stored on your device.

ZenSenses uses session cookies and “first-party cookies” as well as persistent cookies and third-party cookies.

Types of cookies according to purpose of use:

  • Technical Cookies: These are the ones that allow you to navigate through a domain / website, using the different options or services, such as identifying the session, access restricted areas and carrying out the process of a purchase order.
  • Personalization Cookies: are those that allow access to the domain / website with some predefined characteristics based on a set of decisions taken, such as the language used.
  • Analysis Cookies: are those that allow the monitoring and analysis of the behavior of users of websites to which they are linked. The information collected through such cookies is used, for example, to measure the activity of the websites and to elaborate navigation profiles.
  • Advertising Cookies: These are the ones that allow you to manage the most effective way of advertising space based on criteria such as edited content or the frequency at which ads are displayed.
  • Behavioral Advertising Cookies: These are the ones that allow you to manage the most effective way of advertising space possible. These cookies store information about the user’s behavior, obtained through the continuous observation of their browsing habits, allowing to develop a specific profile to display ads based on this.

ZenSenses uses Technical Cookies, Customization Cookies and Analysis Cookies; does not use Advertising Cookies or Behavioral Advertising Cookies.

ZenSenses uses Technical Cookies, Customization Cookies and Analysis Cookies; does not use Advertising Cookies or Behavioral Advertising Cookies.

Cookies used by ZenSenses:

Cookie Objective Entinty
PHPSESSID Contain a reference to a session stored on the web server ZenSenses
_ga Used to distinguish users. Google Analytics
_gid Used to distinguish users. Google Analytics
_gat Used to speed up the percentage of orders. Google Analytics
cookie_notice_accepted Used to ensure that you accept the use of cookies ZenSenses
1P_JAR They are used to collect website statistics and track conversion rates. Google
CONSENT Unknown Google
NID Unknown Google

ZenSenses newsletters can, for statistical purposes, contain a single “pixel” that lets you know if they are opened and check the clicks through links within each newsletter.

The user always has the possibility to deactivate the sending of the newsletter AQUI.

According to the information given above, as a user, you are expressly consenting to the use of the cookies referred to for the purposes set forth for each of them.

Specific information about third-party cookies Google Analytics can be obtained from https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage .

We are not responsible for the content and accuracy of the terms and conditions of use, privacy policies and third-party cookie policies referred to above.

You can get more information by visiting www.aboutcookies.org  or www.allaboutcookies.org.

You can configure your browser not to accept cookies and the websites mentioned above will explain how you can remove them. However, non-acceptance of cookies may result in incorrect execution of certain features of the Website.

None of the cookies used are essential for using the Website, for a particular feature, or for improving the performance of the Website.

The use of cookies by ZenSenses aims to analyze the use of the Website and allow you to have a smooth browsing experience; at no time do we collect Personal Data through cookies.

Cookies will not be used for any other purpose than those mentioned in the previous point.

Other websites

This Website contains links to other websites. This privacy notice only applies to this Website. You should read the privacy policies of other websites.


ZenSenses applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk of keeping the Personal Data on file and during the transmission thereof.

ZenSenses has a computer system with the ability to withstand, with a given level of confidence, accidental events or malicious or illegal actions that compromise the availability, authenticity, integrity and confidentiality of the Personal Data preserved or transmitted , as well as the security of related services offered or accessible through these networks and systems.

Changes to this privacy statement

Our privacy policies are reviewed regularly and all changes will be posted on this Website. The last update is July 3, 2018.


The entity responsible for the treatment of this website is Ana Lucia Frutuoso Unipessoal Lda, with the tax identification number, 514 543 094, and it can be contacted through the postal address Rua Dr Antonio Macedo, 63, 4435-211, Rio Tinto, Portugal or alternatively on +351 916 944 381 and info@zensenses.org(Email).

If you believe that ZenSenses did not adhere to this statement, you have any questions about our privacy policy or the information we have about you, please contact us at info@zensenses.org .